Bandos Maldives

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Over the last 40+ years of providing unique and unforgettable experiences to our guests, we are known as “the island of hospitality”. Our commitment to provide caring hospitality is the highest priority. The COVID-19 has fundamentally changed how we operate in new normal to maintain hygienic standards and provide safety and security while respecting privacy of our guests. We have developed and implemented a safety protocol focusing on 20 key areas of service excellence across the island which complements existing service standards. The new cleaning and disinfection procedures pays attention to details of health & safety measures with continuous training to our dedicated team. Under the health and safety procedure of the resort, specific arrangements will be made if a guest has to be quarantined/isolated. 1. Continuous training Associates are trained on HACCP standards and comprehensive health & safety and hygiene standards. 2. Welcome/Greetings We greet with our hearts by resting our palm on our hearts. 3. Arrival transfer We arrange transfers on your arrival flights time. All our transfer boats are equipped with hand sanitizers and crew on-board wears required PPEs. Guests should sanitize hands, wear face masks prior to boarding and follow physical distancing on-board. 4. Luggage sanitizing On arrival your luggage will be identified, tagged in the airport. Upon arrival to the resort luggage will be sanitized before delivering to the room. 5. Temperature check We administer temperature check of guests upon arrival and prior to joining activities and events such as excursions and diving. 6. Check-in Guests will be asked to provide information required for check-in prior to arrival. Check-in will take place in a designated area with physical distancing in place. Cashless payments are encouraged. 7. Physical distance Physical distance measures are practiced throughout the resort. 8. Sanitizing stations Hand sanitizing stations are installed in all the public areas, Restaurants, Bars and Reception. 9. Ventilation/Air circulation All our restaurants (except one) and lobbies are open to the outdoors. Transfer vessels are ventilated. Room air-conditioning filters are cleaned and disinfected prior to check-in for improved air quality. 10. Accommodation All rooms and villas are cleaned and sanitized to the heist standards on a daily basis. 11. Bar & Restaurants Hand sanitizers are installed at the entrance. Seating arrangements are made to comply with physical distancing instructions. 12. Food & Beverage safety We follow HACCP standards and safety protocol when quenching your thirst. 13. Private dining Private dining on the beach and in your room at your convenience is provided with added hygiene standards. 14. Cleaning and disinfecting Commonly touched items and surfaces are frequently cleaned and sanitized. 15. Use of Protective Equipment All our service associates wear appropriate PPE at all times. 16. Diving, Excursions, Water sports and other activities Private events can be organised with required safety measures in place. Group events are organised with required safety measures and following physical distancing to minimize contact with others. 17. Life jackets Clean and disinfected life jackets are provided free of charge. 18. Fitness and Pool area Physical distance, enhanced cleaning schedules are implemented for added hygienic standards. Advance booking is required to use the fitness centre. 19. Medical Clinic service Well-equipped and fully certified medical team is available at the resort in case of medical emergencies. 20. Check-out / Departure Departure advice will be shared one day before the departure date. Cash-less payment is encouraged at check-out. Guests should sanitize their hands, wear face masks prior to boarding departure transfer and follow physical distancing on-board.