You will be staying with:
You will be diving with:
Sandos Caracol Eco Resort
Scuba Libre Mexico
No need to enter any payment details now.
You only need to pay 48h after your booking is confirmed.
Once we receive your booking, we double check availability with the dive operator and reserve your spot
We usually get back to you within 24 hours to confirm that your booking is final
3. 48H FREE CANCELLATION PERIOD
You then have 48 hours to take care of other travel arrangements. Your credit card will only be charged after that period
Free cancellation for 48h after confirmation
STANDARD CANCELLATION POLICY: If you cancel more than 14 days in advance, you will lose 0%, and 100% for fewer than 14 days in advance.
SPECIAL CORONAVIRUS (COVID-19) CANCELLATION POLICY: For arrivals from 16 March till the 3rd of April, 2020, due to the COVID-19 situation. Guests who choose to depart early from the destination will not be billed for the unused nights. In house guests unable to depart due to airport closure or flight cancelation will be offered special rates to be defined and to be paid directly at the hotel. Guests who are unable to arrive due to cancellation of flights, airport closure or official Government advisor for not to travel, will be able to Cancel without penalty. Guests choosing to reschedule at the same resort. Hotel will honor the current rates within the next 365 days calendar, based on availability. Holiday black outs will apply.
New Reservations till April 3rd, 2020. There will be no charges for new bookings reported from today and till the 3rd of April 2020 if the reservation is modified or cancelled within 1 day prior to arrival. After this period or if passengers do not arrive to “The Hotel” (no show) 1 night penalty will apply.
Please note that if you are rebooked on a new trip, the original standard cancellation terms will then apply to your booking.