INDIVIDUAL RESERVATIONS
To confirm a reservation, payments will be required as follows:
- 15% of invoiced amount due immediately
- Balance is due 120 days prior to travel.
GROUP RESERVATIONS
A group reservation cannot be confirmed until the deposit has been received. All deposits are NON-REFUNDABLE. To confirm a reservation, deposit payments will be required as follows:
• Booking more than 365 days prior to travel
- 5% of invoiced amount due within 20 days of invoice date
- additional 10% of invoiced amount will be due at 390 days prior to travel (Total 15%)
- additional 15% of invoiced amount will be due at 195 days prior to travel (Total 30%)
- Balance due at 105 days prior to travel (Total 100%)
• Booking within 365 days prior to travel.
- 15% of invoiced amount due immediately
- additional 15% of invoiced amount will be due at 195 days prior to travel (Total 30%)
- Balance due at 105 days prior to travel (Total 100%)
• Booking within 180 days prior to travel.
- 30% of invoiced amount due immediately
- Balance due at 105 days prior to travel.
If deposits and interim payments are not received on time and without adequate consultation, we reserve the right to open up for new bookings the unpaid portion of reservation.
CANCELLATION POLICY – INDIVIDUAL BOOKINGS
Please note, deposits are non-refundable
Substitution of passengers is permitted.
Cancellation more than 90 days prior to departure – forfeit non-refundable deposit
Cancellation less than 90 days prior to departure – forfeit 100% of trip fee
If a reservation is cancelled with the 90 days prior to departure, resulting in forfeiture of 100% of trip fee, refund of total paid LESS the initial non-refundable deposit will only apply if we re-book the space with a full paying passenger and the vessel is full. Substitution of passengers is permitted.
CANCELLATION POLICY – CHARTER AND GROUP BOOKINGS
Please note, deposits are non-refundable
Transfer of deposit to alternate full boat charter or group reservation dates is allowable without penalty if advised to us in writing more than twelve months prior to departure date (subject to availability).
Cancellation more than 180 days prior to departure date:-
PLEASE NOTE that a total cancellation of a full boat charter or group reservation more than six months prior to departure will result in forfeiture of the non-refundable initial deposit.
If you do not want to be responsible for full payment of unsold spaces, you must give written notification of more than six months (180 days) prior to departure that you are partially releasing unwanted spaces on your full boat charter or group reservation. As long as you retain at least 7 paid spaces, you will still be entitled to one complimentary space. If advice is received of partial release of spaces prior to six months from departure date, deposits held, less a cancellation fee of US$150 per cancelled space, will transfer to the remainder of your reservation.
Cancellation 180 to 90 days prior to departure date:
Cancellation of any full boat charter or group reservation spaces 180 to 90 days prior to departure date will result in forfeiture of any monies paid.
Cancellation less than 90 days prior to departure date:
Cancellation of full boat charter or group reservation spaces less than 90 days prior to departure will result in forfeiture of any monies paid.
