Divi Southwinds Beach Resort

Back home after another 3 week stay at Southwinds. As others have said the grounds are kept superbly and all the staff are so friendly and helpful making you feel you are really important to them. The 3 pools are kept very clean too. However all this was spoilt by our very tired room on the 4th floor. The shower had very little pressure and the toilet never did flush properly! The furniture is very much in need of replacement. On arrival we found the sliding door wouldn't open but was fixed within a couple of days. A big disappointment was the Pure Ocean bar/restaurant being closed for the whole time we were there - the temporary bar set up on the beach only offering beer and rum punch. We have been staying at Southwinds many times over the past 35 years but will not return until we here there has been a major refurbishment.

Divi Southwinds was a gem of a place to stay. We had a wonderful time and all of the staff were friendly, helpful and just plain awesome. Several of the staff members went out of there way to make our vacation one to remember. During our stay my boyfriend's birthday came up and while we were away enjoying a dinner entertainment package they snuck in and left a big piece of cake, champagne and a birthday card. Needless to say my boyfriend was beyond impressed. A special thanks to Shanica and Remar (bartenders), Aimira (front desk) and Tyrone (excursion booker)!! We will definitely be back!

The hotel was in a fantastic position on a lovely beach, and the gardens were immaculate . The garden staff kept the place looking spotless . The hotel was in the middle of the gap but not overlooked by any other hotel. The hotel staff were very friendly and helpful. We had room PH 10 and I would say the best rooms in the hotel. Would recommend the hotel to any body going to Lawrence gap.

We had a brilliant time at Divi Southwinds. The grounds are lovely and maintained so well! The hotel was very clean and staff work really hard to keep everything clean. The pool area was very quiet and we were often the only ones in the pool! Staff were very helpful. We had a night flight on the day we left and we were allowed a courtesy room to shower and change at a chosen time which was so helpful. We arrived in the evening with 2 young children and their sofa bed was not made up. We asked reception and the guy who came up was quite rude and said we should have made up the bed ourselves which was fine if someone had explained but did involve finding various bits of bedding from cupboards which we wouldn’t have known. It did have a bit of an air b and b fend for yourself kind of feel to it. There were lots of activities at the hotel and people coming with kids….dont buy inflatables in the local shop! They have lots of inflatables available to use at the hotel!!! Overall though it was great. We loved watching the various wildlife including parrot like birds and monkeys from our balcony every morning!

My family and I had a really lovely stay at Divi Southwinds in early April. Our one bedroom apartment was fine for me, my husband and our 15 year old daughter. The room and kitchenette decor is a little tired but I genuinely thought our room was quite charming. Our apartment was clean and spacious with a perfectly functional and well equipped kitchen. Our bed was huge and so comfy. Our daughter had the sofa bed in the lounge which was a bit uncomfortable when she first got on it. We called reception and they ent up a chap with a thick mattress topper and the issue was solved. The resort is set in beautifully maintained gardens and only a really short walk to the beach. Our room had partial sea views which was a bonus! The beach is set in a cosy corner of a long white sandy strip, with Pure Ocean providing breakfast, lunch dinner and drinks throughout the day. Food is of a good standard and we ate there often. Don't forget to book a table for Chill & Griill on the beach. A real treat! There's a small pool by the beach which is lovely to sit by at sunset. There is another small quiet pool (The Flamboyant Pool) then the main pool with baby pool next to it. The main pool was usually quite busy but you could always find a lounger. Next to the pool, and where you change your towels, is an information room with a very helpful lady who can help you book trips and tours There is mini golf, a kids play area, tennis courts, basketball and a small gym. The gym is on the end of a little parade of shops comprising a boutique, a handy convenience store and the spa/beauty salon. The staff we encountered throughout the hotel were all fabulous, friendly and helpful. I wish I could remember all their names as they helped make us feel so welcome. Special mention to Akeem, Hamilton, Darian and Xavier and all the staff at Pure Ocean for looking after us so well. Another special mention to the lady from the management team who knocked on our door with a birthday card, cake and bottle of non alcoholic fruity fizz for our daughter who was celebrating her birthday at the start of our holiday. What a lovely touch! Really made her day! There are a few little shops near to the hotel and a very good convenience store. There are also a good selection of restaurants and bars just along the road from the resort. I felt very safe here. The street vendors all got to know us and I felt a warm welcome from all. We had a fabulous time and I really can't understand some of the negative reviews. If you want a really fancy resort, this isnt it but we loved it The value for money was excellent for the location, facilities and great service. Well done all at Divi Southwinds. We travel a.lot and I was more than pleasantly surprised with this little gem!