The Reef Playacar

The Reef Playacar is an all-inclusive resort located in the heart of Mexico's Riviera Maya, right on the Caribbean coastline.

Divers get the chance to find over 20 species of marine mammal, including minke whales, humpback whales and sperm whales. Bull sharks and whale sharks can also be spotted, alongside smaller creatures including lobsters hidden in crevices and over 100 varieties of starfish.

Rooms combine traditional Mexican colours and styles, complete with wooden furnishings and white linen, with modern amenities. There are six restaurants and bars on offer, providing a mix of regional and international cuisine for guests to enjoy. 

Land and water activities are available as part of the all-inclusive package, including volleyball and snorkeling along with nightly entertainment shows to be enjoyed over a beer or cocktail. 

Arriving in Mexico – Cancun Airport

• Upon arrival to Cancun International Airport in Mexico you will be met by a company representative who will escort you to your hotel (if transfer booked at additional charge)
• The representative will hold up a sign that says 'The Reef Marina' and your name - they will be waiting near the exit door after the customs area
• If you miss the airport rep, you should call the resort directly on + 52 984 168 96 93 

At the resort

• Upon arrival at the resort, guests are welcomed at the lobby and escorted for check-in
• A copy of your passports will be taken and registration forms completed
• Guests are escorted to their room and an introduction to the hotel is done by the resort host
• The front desk is available 24/7 for any concerns and questions
• The Dive Center is open from 08:00 – 17:00 (every day); if dives are pre-booked outside of the opening hours, meeting time and place will be discussed when the dive is booked

The end of your trip

• Checkout time is by 12:00h noon, however, if guests have a later departure flight, arrangements can be made with the dive center front desk
• Departure transfers will be arranged according to the departure time of the international flight or after correspondence with Stéphan Julliot at the dive shop (transfer will attract an additional charge)